Privacy Policy

Ayuvardhak health care is a company incorporated and registered under the provision of Companies Act, 2013 and has its registered office at E-177, E-Block, Mansa Ram Park, Uttam Nagar, New Delhi-1100059, India. Ayuvardhak Health Care owns all right of all our product range mentioned in this website (www.ayuvardhak.in). This privacy policy outlines Ayuvardhak Health Care's approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. 

Thoughtthis documents(website), 'we', 'us', 'our', 'ours' refers to Ayuvardhak health care.Wherever we have said 'you' or 'yours', refers to YOU. 

We are committed to treating Data Privacy seriously. This privacy policy provides the necessary details about how your dates collected and used by us on the website.As a visitor/ customer to the website, you are advised to please read the privacy policy carefully By accessing the services provided by us on the website, you agree to the collection and use your data by us in the manner provided for under privacy policy.   

How we secure your personal information: 

Ayuvardhak Health care is fully committed to protecting your personal information, which is collected, possessed and stored by us. We have in place security measures and appropriate physical, technical and managerial safeguards to protect your personal information from unauthorized access, alteration, transmission and deletion. Our servers are only accessible to certain authorized personnel and your personal information is shared with the concerned personnel on a strict need to know basis so as to complete the transaction and to provide you with the products requested by you from our Website. Though we strive to maintain and safeguard the confidentiality of your personal identifiable information, transmissions made by means of the internet cannot be made absolutely secure. 

By using this Website, you agree that we shall have no liability for disclosure of your information due to errors in transmission or due to any unauthorized acts committed by third parties. We keep the information collected from you on our systems or with our third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal and regulatory reasons. 

We shall take all reasonable steps to delete your personal data that is no longer required. By accessing the Website and by providing us with your information, you agree;

1. that we can communicate with you electronically regarding the security, privacy and administrative issues relating to your use of our Website; and
2. that we can take adequate physical, managerial and technical safeguards to preserve the integrity and security of your data till the time you use and access our Website.

As a part of our registration process on our website, we may collect the following information which is personally identified to you, including, without limitation, your name including first and last name, email address, mobile phone number, contact details, username along with password you have created for setting up your account on the website, Your date of birth, age, gender, residential address, shipping address, postal codes, information about the pages that you visited/ accessed particular page on the website and any such growing information etc. 

We might receive certain information from other sources such updated delivery status and the shipping address information provided by you to our carriers, which shall use to correct our record so as to enable us to deliver your purchases more easily. 

You can choose not to share your personal information with us, but then you might not be able to use and access all the services provided by us on the website, specially the deliveries of the  products. 

Here, Ayuvardhak health care team  use your personal information that you provided for opening an account with us, without limitations, for processing your transactions, responding to your requests and/ or queries and for communicating with you. 

CHILDREN'S PRIVACY:

On our Website, all financial transactions are to be carried out by adults only. If you are not an adult i.e. a minor below the age of 18 (eighteen) years, you may access and browse our Website but you are barred from making any purchase on the Website without any adult supervision. Further, all minors are barred from registering and submitting their personal information on our Website.

We will collect personally identifiable information about you as part of a voluntary registration process. The information that we learn and gather from you, personal or otherwise, is used basically for registration purpose. By this, we registering you on your website and verifying your identity so as to permit you to use the website, for undertaking transactions to facilitate the process of the payment done by you on our website, can communicate with you, to share about our latest promotions and offers.

1. We basically use your information to accept, handle and process your orders, process payment for the products ordered by you on our website, for delivery details , for sharing delivery status of your ordered items/products.

2. We use you information in terms of your comments/views etc shared on our website for the betterment of our products/services as well as the website.

3. we Use your personal information to recommend you the best solutions/products options/ promotional inputs that might be of your interest and benefit. This helps us to identify your interests, converting them to offer you the appropriate solution /offers to you. 

4. We use your personal information to communicate with you via different channels like Phone, What's app messages, Emails, text messages, online chat, in relation to your use of our website. It helps us to track a proper record of all your queries, cart, payment details/status, delivery details/status.

5. lastly, we like to use your personal information for the interest-based promotions for our products and services for you. 

We receive and save the information whenever you interact with us through our Website or from other sources e.g. updated delivery status and address information provided by you to our carriers. When you browse, access or use the Website, our servers may collect information, directly or indirectly, regarding your activities on our Website by way of either cookies or permissions or other trackers.

Our Website may contain links to other third party websites, for which we are not to be held responsible for the privacy practices of such third party websites, which we do not own, manage or control. 

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                                               CONSENT:

By using our Website and/ or by providing your personal information while registering your account on our Website, you consent to the collection and use of the information you disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. By accessing and using the Website, you accept the terms of the Privacy Policy, Terms of Use, Shipping Policy as well as Cancellation Policy and further, consent to our use and disclosure of your personal information in any manner as described in the Privacy Policy.

As a responsible Business, we never sell or share your personal information with any third party for commercial gain/ profit. We may share or be required to share your personal information, without limitation, under certain situations: 

1. with our business associates/ Delivery partners in order to deliver you the ordered product.
2. with our payment gateway partner when you initiated a payment using your credit/ debit card on our Website;
3. with the concerned authorities when it is a legal obligation to do so e.g. to assist with detecting and preventing fraud;
4. with the concerned authorities when it is a requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests;
5. when we have a legitimate business reason for doing so;
6. when we want to send you information and promotional material regarding our products and services;
7. when we have asked you for your consent to share it, and you’ve agreed to the same; and
8. to improve your online shopping experience with us.

We never use your financial information for any purpose other than to complete a transaction/ order that you have placed with us through our Website. We do not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties except in cases where you placed an order for our products and such information is necessary to be shared with our third party associates partners so as to ensure that the said products are successfully delivered to you. 

We have appropriate contracts in place with our third party partners. This means that they cannot do anything with your personal information, which is outside the scope permitted by us. Our third party partners hold your personal information securely and retain it only for the period specified in our contract with them. Further, we may use your personal information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety and security of any person, violation of the Website’s terms of use or to defend against legal claims; special circumstances such as compliance with court’s orders, requests/ orders from legal authorities or law enforcement agencies requiring such disclosure.

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Procedure to be followed for correcting any inaccuracies in your personal information submitted to us:

To correct or to update any information that you have provided to us, our Website allows you to do the same online itself. In the event of loss of access details, you can send an email to ayuvardhakhealthcare@gmail.com

Contact us

For any further queries and complaints related to privacy under the applicable laws and regulations, you could reach us at:

Contact email address: ayuvardhakhealthcare@gmail.com

Phone: +91-9555266667

Contact days: Monday to Saturday (10.00 am to 6.00 pm)

In accordance with the Information and Technology Act 2000 and Rules as well as the Consumer Protection Act 2019 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer – Customer Sales

Name: Dr. Aakash Parmar

Email: draakash81@gmail.com

Address: E-177, E-Block, Mansaram Park, Uttam Nagar, New Delhi-110059, INDIA